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  Public Ticket #1159252
Cannot import demo data
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Comments

  • PixelAndPress started the conversation

    Hello. I can't seem to import the demo data. When I select "IMPORT" I receive the following message " Importing demo content... It may take a few minutes. Don't close the page!" without it ever completing the install. I understand it takes a few minutes, but it doesn't seem to be completing. I even let it run overnight. 

    Thanks!
    Rob

  •  83
    Hody replied

    Hi,

    Please sorry for the delay.

    Can you please provide your admin credentials? I need to check it from the back-end.

    Thanks.

  •   PixelAndPress replied privately
  •  83
    Hody replied

    Hi,

    I've just checked, it looks like server issue. Can you please enable the debug? Without it, I can't see the error.

    If you don't know how to enable it, take a look at this article: https://codex.wordpress.org/Debugging_in_WordPress

  •   PixelAndPress replied privately
  •  83
    Hody replied

    Hi,

    The issue was caused by the plugin "WordPress Importer". When it's active, the theme importer fails.

    I've deactivated it and imported demo content.

  • PixelAndPress replied

    Fantastic! Thank you.